PnP Support
Real people answer: call or email Absolute First Media LLC.
Phone: (636) 359-1153
Email: michaeljproctor@mac.com
Requests: ask for a part, machine or feature
Common questions
How do I install it?
Get it from the App Store or Google Play, or open pnptoolkit.app in the browser on the phone or line PC and add it to the home screen.
How do I set it up for my machine?
The first time it opens, pick your machine brand and model. You can change it any time from the machine button at the top. Then fill in Shift → Machine setup with the nozzles and feeders your shop uses.
Where is my data?
On the phone or PC you use. Nothing is uploaded. To share parts, setup rows, jobs and timers with the team, use Shift → Team → Export team file, and have everyone else open it.
How do I enter a subscription code?
Scroll to the bottom of the app, tap “Enter subscription code”, paste the code from your company’s email and tap “Use code”. Do it on each phone or PC.
The camera scan misread something.
Every value is shown in a form so you can fix it before saving. For best results fill the frame, hold the label flat and avoid glare. Shift → Scan → “Test the scanner” checks the phone.
A part or machine name is missing.
Send it through the request form and we’ll add it.